What is Wireless Internet?
Wireless Internet is a specific way of bringing high-speed broadband internet to your home or business.
We install a small radio antenna onto the eave of your home, pointing towards our local Access Point. This device captures an encrypted radio frequency, which is then run into your home using an Ethernet cable.
How can I get wireless Internet at my home or place of business?
First, call 207-578-7227 and speak to one of our friendly staff to see if your home qualifies. Our staff will locate your home on our mapping system, and perform some calculations to determine if there is a possible “line of sight” between your location and our towers.
If it appears that we may have a line of sight to our local tower(s), we will schedule an appointment for our Installation Technician to come to your location to verify the signal quality.
Once signal is verified, we will then install the necessary equipment to bring internet access to your location. At the time of installation, our Technician will install a small radio antenna to the eave of your home, and then install an Ethernet cable into your home to plug into your computer.
How do I change speeds after starting service?
Switching to a higher or lower speed is very easy with us! All it takes is one phone call to our service department. We can make this change right from our office, so there’s no need to have a technician come out!
Billing will be adjusted on the day of the speed adjustment, and your regular billing will continue on the 1st.
Which towns in Maine do you provide service to?
We provide service in Auburn, Lewiston, Greene, Wales, Litchfield and Monmouth. But keep in mind that this service is provided via wireless connection and we would have to have line-of-sight to one of our towers. The best way to find out if your home or business is in our service area is filling out the form on the “Get Internet Service” tab above and we will contact you to discuss your options.